We want you to be happy with every purchase you make. If you are not entirely satisfied with your purchase we will give you a refund. The customer has 30 days to send back the undamaged product.
We will refund you using the original payment method used or if preferred a coupon which can be used to purchase online at www.relojesmania.com.
Please do not damage the ítems whilst you inspect them (this also includes the packaging where it forms part of the goods, for example, boxed ítems). You must ensure that you return the original product in the same conditions in which you received it, in other words in original, resalable conditions along with the box, instruction manual and warranty. To return any unwanted goods, the product must be wrapped in suitable packaging ensuring that the product won’t be damaged in any way during transit.
You have the right return any unwanted goods, provided you contact our customer service via email and we will get in touch to inform you about how to go about returning the goods. We won’t accept any returns unless we have been notified of such via email or web form.
If you have been sent the wrong product www.relojesmania.com will be responsible for the shipping costs for the item to be returned and the shipping costs for the correct product to be sent.
If the reason for the return of the goods is that the watch has been damaged in transit you must indicate the incident within 24 hours of receiving the product so that the necessary claim can be made to the corresponding transport company.